Return Policy | Warranty
Returns on unused Sharkbanz product will be accepted for 30 days. Product box must be unopened, unused, and contain all packaging inserts. Packaging must be clean and undamaged. Take care in properly packing and shipping your return. Product will be inspected upon receipt and evaluated for refund. Opened and/or used products will not be refunded. Please allow approximately 2 weeks from ship date for return and funds to be processed and deposited into your bank account. Processing time can be faster or slower depending on your banking partner. If purchased through Sharkbanz.com:
2. In your email to firstname.lastname@example.org include the following:
- First Name, Last Name
- Order Number
- Reason for Return
4. Customer is responsible for return shipping charges. We encourage you to properly package your product and request for tracking information from your designated courier.
process your order quickly so you can put your Sharkbanz® to good use sooner.
The following shipping options are available to you, but may be limited by product purchased or your local delivery options. Note that expedited shipping options do not expedite production time frames.
Sharkbanz will not be shipping or delivering on the following dates in 2019. Please note shipping estimates will begin the following business day.
New Year’s Day - January 1, 2019
Easter Sunday - April 21, 2019
Memorial Day - May 27, 2019
Independence Day - July 4, 2019
Labor Day - September 2, 2019
Thanksgiving Day - November 28, 2019
Christmas Day - December 25, 2019
New Year’s Day - January 1, 2020
ALASKA AND HAWAII
Due to the distance, shipments will take a minimum of 5 business days to arrive. Look for a shipment tracking number via email when your order has been processed. Note, some deliveries to Hawaii may be transferred to USPS for local delivery. Promotional shipping (e.g., free shipping) is only applied to orders shipped within the United States.
For questions on international shipping, please refer to Regional Sharkbanz Websites or Contact Us directly.